Korrio provides Clubs with configurable programs to register players for season registration, tryouts, academies, camps and clinics. We do not support the following items. These actions, if taken, may result in system behavior that does not support Club operations.
1. Do not reuse a previous program. Open new registration programs for new events. It is ok to open a recently closed registration.
Yes: Recreational registration for the upcoming season was closed, however there is now space for additional players
No: Do not use the same registration program for the 2012 Spring Academy as you did for the 2011 Spring Academy.
2. Do not change the price of a registration program after the first player registers. It is ok to make changes to adjustments once a program is open.
3. Do not change the parameters for Automatic Payment Plans in season. These parameters (down payment, service fee, number of installments) must remain the same throughout the entire season.
4. Do not change the name of, or add/remove, custom fields after the first player registers. Doing so will result in a loss of information for previously registered players. It is also important to not name custom fields the same name as a standard Korrio field. For example, school or name. Currently, Korrio reports recognizes only the standard field name, thus not returning your expected result when running the report.
5. Do not remove a player from the attendee list of a program, unless you are certain you do not require their registration data. Unlike file based registration systems, relationships matter in Korrio. A parent is linked to a child, who is linked to programs their parents registered them for, and the teams that they are eventually rostered to. Once you remove a child from the attendee list of a program, you will lose the parent responses to custom field questions. The transactions will still remain, and you will still have access to their contact information.
6. Do not add adjustments to a free program. Programs must have a Price (fee) associated with it to include adjustments. For example, if you add a donation adjustment to a free volunteer program, the system will not provide the volunteer an opportunity to pay.